Recent Commercial Posts

Commercial Large Loss Team

10/20/2020 (Permalink)

a 53' SERVPRO commercial trailer with graphics sitting in a parking lot TEAM WOLFE Mobile Command Center

When your Madison and St. Clair County, Illinois business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps, boarding up windows and doors to secure the building and remove water and debris. Rapid response to these vital building stabilizing protocols can drastically reduce secondary damage caused by these destructive events.

After protecting and securing the structure, our team of professionals at SERVPRO of Collinsville/Troy can begin the restoration process. Your business may need reconstruction work to get your property back to its preloss condition. That's where our team can quickly and efficiently move to phase 2 after mitigating the initial damage to your property. SERVPRO of Collinsville/Troy is one of the region's "Full Service" construction/reconstruction service providers.  

The professionals at SERVPRO of Collinsville/Troy can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas with our experienced team of carpenters and other skilled construction team members. Having one qualified company for the entire process can minimize the confusion of dealing with multiple contractors, save time and keeps costs low.

SERVPRO of Collinsville/Troy can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

When it comes to business interruption, we understand that if your doors are closed, you are losing revenue so we strive to minimize your business interruptions and get you back to what you do best, run a business. When you have water damage in your retail, hotel or hospitality building, warehouse or apartment complex, you need it fixed before you lose your revenue. While some restoration projects take more than a night to take care of properly, we can assist you to manage the water or fire loss where you don’t lose any occupancy or revenue while also mitigating the damage.

David and Angie Wolfe have over 26 years of experience in the restoration industry. Trust SERVPRO of Collinsville/Troy to take of all your cleanup and restoration needs.

At SERVPRO, We Help You Get Back To What You Do Best!

10/19/2020 (Permalink)

Commercial multi-story building with a SERVPRO 53' semi trailer parked in front of it. SERVPRO Commercial Services

When your St. Clair and Madison County Illinois business has been damaged by fire, water, smoke or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps, boarding up windows and doors to secure the building and remove water and debris which we refer to as building stabilization. Rapid response to these vital building stabilizing protocols can drastically reduce secondary damage caused by these destructive events.

After protecting and securing the structure, our team of professionals at SERVPRO of Collinsville/Troy can begin the restoration process. Your business may need reconstruction work to get your property back to its preloss condition. That's where our team can quickly and efficiently move to phase 2 after mitigating the initial damage to your property. SERVPRO of Collinsville/Troy is one of the region's "Full Service" construction/reconstruction service providers.  

The professionals at SERVPRO of Collinsville/Troy can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas with our experienced team of carpenters and other skilled construction team members. Having one qualified company for the entire process can minimize the confusion of dealing with multiple contractors, save time and keeps costs low.

SERVPRO of Collinsville/Troy can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

When it comes to business interruption, we understand that if your doors are closed, you are losing revenue so we strive to minimize your business interruptions and get you back to what you do best, run a business. When you have water damage in your hotel or hospitality building, you need it fixed before you lose money that night. While some restoration projects take more than a night to take care of properly, we can assist you to manage the loss where you don’t lose any occupancy while also mitigating the damage.

Services for Commercial Properties

2/16/2020 (Permalink)

There are many different services that we offer for commercial properties. We understand that it is difficult at times to schedule services during business hours, so we can work with you to find a time that best fits you and your company's needs. If needed we can work in one section at a time in order to keep your business open while we work, or we can attempt to schedule it before or after business hours.  

In addition to our emergency water, fire, and storm clean up services we also offer many other cleaning services. These include, but are not limited to:  

  • Air Ducts and HVAC 
  • Biohazard 
  • Carpet and Upholstery 
  • Ceilings, Floors, and Walls 
  • Drapes and Blinds 
  • Odor Removal 
  • Sewage 
  • Trauma and Crime Scene 
  • Vandalism 

If you have any questions about our commercial services for your Madison County business or commercial property please call our friendly and experienced team at (618) 667-8648. Our team is available 24/7 because we know that emergencies can occur at any time, and a quick response is a necessity.  

Restoring your business after a pipe bursts

11/18/2019 (Permalink)

When a pipe bursts in your business it can cause many problems and at times slow or bring business to a halt. Our goals at SERVPRO of Belleville–O'Fallon are to efficiently clean and restore your business after a burst pipe in order to get your business up and running as quickly as possible. There are also times when we can contain the damage and restoration process to one area in order to keep your business running while our team completes the job. 

If your business experiences a burst pipe there are a couple of steps to the process: 

1) Call a professional cleaning and restoration company 

In order to quickly clean and repair the damage caused by a burst pipe, contact a professional restoration company. The team at SERVPRO of Belleville-O'Fallon is available 24/7 to answer questions, complete an estimate, and dispatch a crew to get your business back up and running quickly.   

2) Remove all of the water and dry the area 

Once the crew is dispatched they will work quickly using specialized equipment to extract all of the water from the area. They will then use fans and dehumidifiers to ensure that the area is dry and free of excess moisture.  

3) Sanitize the area  

It is important to ensure that the area is sanitized and clean to ensure that mold or other bacteria does not grow or spread. Our team is experienced and trained to use specialized cleaning products to sanitize and prevent any further damage. 

4) Complete any necessary and final repairs 

Our team will walk through and ensure that all repairs are completed and that your business is back to looking “Like it never even happened”.  

Don't let dirty ductwork get your air quality down!

10/28/2019 (Permalink)

As our temperatures start to drop, we tend to keep the doors and windows to our homes and businesses shut tight to keep the cold weather out. This also keeps the air trapped inside and recirculating through the building. Without regular maintenance and cleaning, ductwork can become dusty and dirty. This will cause foul odors, dust, mold, and other contaminants to be circulated around the building which will result in poor air quality in your home or business.

Cleaning the ductwork helps to improve the air quality and gain energy efficiency. Odors will be less noticeable and the potential for mold growth will be reduced. This can also help to remedy any bacteria, fugus, or mold that may be in the ductwork.

Does your ductwork need cleaned? SERVPRO of Collinsville/Troy can help! Contact our team at 618-667-8648 today to schedule or ask any questions you may have.  

Flooded Warehouse

6/11/2019 (Permalink)

Of all of the disasters that could happen to a home or a business, floods are the most unpredictable, because of the damage they can cause. Depending on how bad the flood is, a home or business owner may be able to salvage there structure by disposing of furniture, carpets and drywall. However some floods can do as much as tens or hundreds of thousands of dollars in repair cost. Unfortunately, some flood damage is not covered by your insurance company.

When you have a flood in your home or business, such as a flooded warehouse, it's important to have  the structure dried out and cleaned as soon as possible. The longer the structure stays wet, the more of a chance of mold growth.

When flooding happens in Collinsville, Troy, or the surrounding areas, it's best to have a SERVPRO Franchise Professional come and properly dispose of any damaged contents, and properly dry out the area and sanitize. And make it, "Like it never even happened."

Call SERVPRO of Collinsville/Troy at 618-667-8648 

Commercial Flooding

5/30/2019 (Permalink)

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage; like the growth of toxic mold, may be even more problematic than in a home due to the larger occupancy of a business or commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Nobody is ever ready for a flood especially at work! Water intrusion may be more severe in commercial buildings than in a residential setting, and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines, and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and secondary damage such as mold growth, contact SERVPRO of Collinsville/Troy at 618-667-8648.

Storm Safety Tips for You and Your Employees

5/29/2019 (Permalink)

During thunderstorm season in the Collinsville Troy area it is likely that your employees will be at work when a storm hits at some point. Having an emergency plan and proper maintenance of the property can keep everyone safe until the storm passes. Here are some safety tips to use if storms interrupt your workday.

Have an Emergency Kit

Every commercial property should have an emergency kit. You could lose power or be stranded during the storm, so it's important to be prepared. A good emergency kit should contain:

  • Bottled water
  • Non-perishable snacks
  • Flashlight and extra batteries
  • Battery-operated radio
  • First aid kit
  • Emergency contact numbers

You may never need to use your kit. It's better to have it and not need it than to need it and not have it.

Go to the Emergency Area

Designate an area in the building where employees know to gather if a storm hits. Ideally, it will be in an interior part of the building where you can rely on solid walls to provide protection. High winds can throw debris through windows or skylights, so try to steer clear of places with lots of glass during a storm. You can hire a SERVPRO of Collinsville/Troy to clean, repair or replace damaged parts of your building after the storm, but people are irreplaceable.

Maintain External Features

Well-manicured trees and shrubberies are less likely to break and cause problems during a storm. Keep trees trimmed so that they resist winds more readily. Lightning rods were probably installed on your building when it was constructed. They should be inspected on a regular basis and maintained so that, when they are needed, they do the job they were designed to do.

A storm may interrupt the day, but with the proper precautions, it doesn't have to disrupt lives. By following these tips, you can keep yourself and your employees safe if a storm is in your area.

Emergency Ready Plan

Have an emergency ready plan with all the information your employees need in one place.

CALL SERVPRO of Collinsville/Troy today at 618-667-8648.

We will help you prepare an emergency plan at no cost; all it requires is a little time, making it a great value that could help your business and employees be ready for an emergency.

Are you and your employees prepared?

3/18/2019 (Permalink)

If an emergency were to happen in your business today, would you and all employees be prepared? If your answer is no then don’t be frightened! SERVPRO of Collinsville/Troy is here to help! We can come out to your business and set up an Emergency Ready Plan for FREE!

What is an Emergency Ready Plan aka ERP? An ERP is a packet for you and your employees to have to help keep everyone calm during an emergency. The packet includes a property overview, building access information, an emergency action checklist, contact information for the local Fire Department, Police Department, and Hospital, pictures of all shut off valves and description of location, and more. We can add any information you think would be necessary for an emergency. For example: we can add photos and locations of all fire extinguishers, add a map for fire routes, and even add where the safe areas are for a tornado or earthquakes.

Give us a call at 618-667-8648 to set up an appointment for you FREE ERP!

Let us clean up your post Holiday mess!

12/17/2018 (Permalink)

The Holiday season is always a busy year for hotels. Family members coming in town, company Christmas parties, New Year's Eve parties and more. The more people the more messes that are made. 

Have people tracked dirt or mud throughout your lobby?

Did a party get a little too wild?


Sometimes your personal cleaning staff can't clean all the messes that are made. Don't worry! SERVPRO of Collinsville/Troy also specializes in commercial carpet cleaning, spot and odor removal, vandalism clean up and so much more! We also understand the need to get the job done quickly. Our crews are available to work around your schedule.

Give our office a call anytime and our crew will make that mess look "Like it never even happened."

618-667-8648

We do commercial carpet cleaning

10/15/2018 (Permalink)

Stains left from a water damage.

SERVPRO of Collinsville/Troy does commercial carpet cleaning and generic cleaning as well! Whether you need them cleaned a few times a year, after a water damage, if someone made a mess or just need to freshen them up. We are more than happy to come in and clean your carpets or rugs. We can clean during or after business afters, whichever is easier for you!

In the photo you see stains left on the carpet due to a water damage. We sent Brandon in to professionally clean the carpets. Our crews are trained to know what spot spray to use and which technique will do the best job. We will always try our hardest to remove every spot and stain. 

Give our office a call for prices and to schedule your next carpet cleaning! 618-667-8648 

Cleaning up a birds nest in an attic.

6/8/2018 (Permalink)

Now that's a birds nest!

Our office received a call about a five foot birds nest in an attic. Now we weren't really thinking we would find a five foot birds nest in an office attic; but sure enough there was! As you can see in this photo the customer was not exaggerating. The bird or birds had to have building that nest for a while. If you find any kind of nest in your attic do not move anything or touch it. You can release the spores or whatever else is in the nest and cause you and your coworkers to be at risk of getting sick.

Did you know SERVPRO removes/cleans up after birds or animals? Our crews will come in and remove the nest, feces, insulation and sanitize anything that was affected by the bird or animal.

If you have a pest problem and need a good cleaning give our office a call!

618-667-8648

Why SERVPRO of Collinsville/Troy is best for Commercial Cleaning

5/8/2018 (Permalink)

 Why SERVPRO is the Best for Commercial Cleaning and Commercial Damage Remediation

Did you know SERVPRO is not just for disasters such as floods, water damage, or fires in the home?  We also help Commercial Businesses!

SERVPRO employees are certified to clean and sanitize: Upholstery, Carpeting, Flooring, and other hard surfaces.  SERVPRO is even able to remove biohazard contaminants such as blood, urine, feces, and other things no one else wants to clean.  Refresh your carpeting and office cubical We also specialize in odor removal and deodorization!   Additionally, SERVPRO is available 24 hours/7 days a week if services are needed when customers and/or clients are not present.

SERVPRO means reliable, certified professionals will show up at your door.  Please call today for a quote; we would be very happy to serve you on a reoccurring basis. Call SERVPRO of Collinsville/Troy at 618-667-8648

Be Prepared

5/1/2018 (Permalink)

Is your business prepared in the event of an emergency or a disaster? As many as 40% of businesses may never reopen after suffering a disaster. Here are a few helpful tips to prepare your business for the unexpected.

Technology is a vital tool for most businesses. Many of us use technology on a day to day basis already. Did you know that this same technology can help prepare your business in the event of a disaster?

Store Information Online:

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files all at the touch of one button. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, etc.

Mark Yourself Safe:

The American Red Cross offers a Safe & Well check-in site to list yourself safe or find family and friends in situations where communication is difficult to establish. Facebook also has a check in feature that is activated after natural disasters or a crisis.

Get an Emergency Ready Profile:

SERVPRO of Collinsville/Troy is proud to offer free Emergency Ready Profiles (ERP) to help prepare you, your property, and your business for an emergency. By setting up and appointment with SERVPRO, our team helps set up your ERP to minimize business interruption by developing this immediate plan of action.

Contact us at (618)-667-8648 for more information about your FREE ERP!

We are ready for any size disaster!

4/9/2018 (Permalink)

Fire or water damage; we are prepared.

Did you know that 50% of business that are affected by fire or flood disasters never reopen?

Your local SERVPRO of Collinsville/Troy not only does residential disasters, but we also do business disasters! We have the equipment and crews available 24/7 to you when a disaster strikes your business. Dealing with a fire, water or any damage to your business is stressful. We understand you will want someone out there immediately and the job done as soon as possible. Our team is available 24/7 to you; because the longer your business is closed, the longer you go without making money. Our team understands how important it is for your business to reopen as soon as possible. We will not only be there at any time of day or night, but we will also make it look "Like it never even happened.”

Let us be the ones to ease the stress when a disaster strikes your business!

Give our SERVPRO team a call! 618-667-8648

Restoring Your Collinsville Commercial Property After A Water Damage Event

10/26/2016 (Permalink)

Flooding and water damage events at Collinsville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Collinsville/Troy

SERVPRO of Collinsville/Troy specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.