Recent Posts

Memorial Day is right around the corner

5/22/2018 (Permalink)

With Memorial Day coming up, we know many of your are going to be grilling or sitting by a fire. It is very important to use all safety precautions to prevent your home catching on fire. SERVPRO of Collinsville/Troy has trained crews to clean and restore fire damaged homes and contents. Our crew will work around the clock to restore your home and belongings back to original condition. We are available 24/7 for calls and services. SERVPRO understands how important and stressful it is to go through any sort of disaster. We assure you our crew will work hard to make it look "Like it never even happened."

SERVPRO of Collinsville/Troy wants to wish everyone a happy and safe Memorial Day Weekend.   

SERVPRO does roof tarps!

5/15/2018 (Permalink)

With the crazy winds and weather we have been experiencing it is possible your home or business may be damaged by the storms. Did you know SERVPRO of Collinsville/Troy can help you with your damaged roof? SERVPRO of Collinsville/Troy does more than just fire, water and mold restoration and clean-up. Our crew is well trained for storms; including installing a tarp on your roof! Every member of our production team has been trained on how to safely tarp a roof. If your home or business' roof gets damaged during a storm give our office a call 618-667-8648. Our crews are available 24/7 for calls and services. We will have a crew sent out to save the day as quickly as possible to your location! 

How to eliminate the odors caused by a fire

5/9/2018 (Permalink)

Fire Damage How to eliminate the odors caused by a fire We are building more ozone chambers

Experiencing a fire in your home or business is very tough. If you are fortunate enough to be able to save your furniture and belongings; they will have an odor left from the fire. Removing the odor may be tough, but not for SERVPRO of Collinsville/Troy. Our facility currently has five ozone chambers and we are in the process of building more. These ozone chambers will eliminate the odor left form the fire in your belongings. Our crews are trained on how to use them and what needs to be done to make your belongings look "Like it never even happened." We are available 24/7 for calls and services. If you were to experience a fire give us a call at 618-667-8648

Why SERVPRO of Collinsville/Troy is best for Commercial Cleaning

5/8/2018 (Permalink)

 Why SERVPRO is the Best for Commercial Cleaning and Commercial Damage Remediation

Did you know SERVPRO is not just for disasters such as floods, water damage, or fires in the home?  We also help Commercial Businesses!

SERVPRO employees are certified to clean and sanitize: Upholstery, Carpeting, Flooring, and other hard surfaces.  SERVPRO is even able to remove biohazard contaminants such as blood, urine, feces, and other things no one else wants to clean.  Refresh your carpeting and office cubical We also specialize in odor removal and deodorization!   Additionally, SERVPRO is available 24 hours/7 days a week if services are needed when customers and/or clients are not present.

SERVPRO means reliable, certified professionals will show up at your door.  Please call today for a quote; we would be very happy to serve you on a reoccurring basis. Call SERVPRO of Collinsville/Troy at 618-667-8648

Storm damage? We can clean that!

5/4/2018 (Permalink)

With all of the rain we have been having in the Madison County area; many houses and businesses are experiencing flooding or sump pump backups. Be sure to be checking your basements and crawl spaces right after a heavy rain storm. We know how important it is to get your home or business cleaned up as soon as possible. That is why our crew is available 24/7 for calls and service. SERVPRO of Collinsville/Troy specializes in water cleaning and restoration. Our crew is well trained to do what is needed to make your home look like damage never even happened.  If you experience any storm disaster be sure to give us a call at 618-667-8648. We strive to make your home or business looking “Like it never even happened.”

Be Prepared

5/1/2018 (Permalink)

Is your business prepared in the event of an emergency or a disaster? As many as 40% of businesses may never reopen after suffering a disaster. Here are a few helpful tips to prepare your business for the unexpected.

Technology is a vital tool for most businesses. Many of us use technology on a day to day basis already. Did you know that this same technology can help prepare your business in the event of a disaster?

Store Information Online:

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files all at the touch of one button. suggests saving an electronic version of insurance policies, identification documents, medical records, etc.

Mark Yourself Safe:

The American Red Cross offers a Safe & Well check-in site to list yourself safe or find family and friends in situations where communication is difficult to establish. Facebook also has a check in feature that is activated after natural disasters or a crisis.

Get an Emergency Ready Profile:

SERVPRO of Collinsville/Troy is proud to offer free Emergency Ready Profiles (ERP) to help prepare you, your property, and your business for an emergency. By setting up and appointment with SERVPRO, our team helps set up your ERP to minimize business interruption by developing this immediate plan of action.

Contact us at (618)-667-8648 for more information about your FREE ERP!

Follow These Mold Safety Tips If You Suspect Mold

4/30/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Collinsville/Troy for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Collinsville/Troy specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –618-667-8648

Be Storm Ready in the Collinsville Troy area

4/24/2018 (Permalink)

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms*:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year an nearly $15 billion in damage.* Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Build An Emergency Supply Kit

  • Water (one gallon per person per day)
  • Food ( non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification an bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of Collinsville/Troy 618-667-8648 for more readiness tips and tools, including SERVPRO's Emergency READY Profile® (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Grilling and Bonfire safety tips.

4/23/2018 (Permalink)

It is getting closer to grilling and bonfire season! Are you someone who loves to grill or sit by a bonfire? Did you know on average 8,900 home fires are caused by a grill each year? Are you prepared when you start grilling or when you light that bonfire? We want to keep you and your home safe this year! Here are some helpful tips to keep in mind so your home doesn’t get any fire damage!

Grilling Safety Tips:

  • Make sure you are grilling outside and away from your home
  • Have someone watching the grill at all times
  • Keep a 3-foot area cleared around the grill
  • Always have water near the grill

Bonfire Safety Tips:

  • Only burn dry materials
  • Look for overhead wires, cables and branches
  • Keep water nearby
  • Make sure you are far from trees, bushes, barns, houses, etc.

If anything were to happen to your home while you are grilling or sitting by the fire; be sure to call your local fire department first, then call SERVPRO of Collinsville/Troy at 618-667-8648. We will be out there as soon as possible to make your home look “Like it never even happened.”

Commercial and Residential Smoke and Soot Cleanup in Madison County Area

4/18/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Collinsville/Troy will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 618-667-8648