Flooding and Water Damage Restoration in Troy, IL

SERVPRO of Collinsville/Troy has been with the local community since 1993.   With over 25 years of experience, we have become a trusted leader in restoration and cleaning services. Our highly trained staff is dedicated to assisting our customers with water damage, fire, mold remediation and biohazard clean-up. Our focus is on excellent customer service, fairness and respect. By combining outstanding customer service with 24 hour residential and commercial services, we really are Here to Help.

We at SERVPRO of Collinsville/Troy also offer Continuing Education Courses throughout the year that are always free to attend and we regularly attend IICRC industry certifications in order to grow our knowledge base in order to better serve YOU!

We are proud to be located in Troy IL; supporting local businesses in the Troy and Collinsville area, and a member of the  Troy/Maryville/St. Jacob/Marine Chamber of Commerce.

SERVPRO of Collinsville / Troy, SERVPRO of Alton, Edwardsville & Granite City, and SERVPRO of Belleville-O'Fallon

Water or Flood Damage? Call Us Today – (618) 667-8648

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Troy residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Troy home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of Collinsville / Troy, SERVPRO of Alton, Edwardsville & Granite City, and SERVPRO of Belleville-O'Fallon is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Troy community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Collinsville / Troy, SERVPRO of Alton, Edwardsville & Granite City, and SERVPRO of Belleville-O'Fallon understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (618) 667-8648. We are ready to make this situation “Like it never even happened.”