Flooding and Water Damage Restoration in Troy, IL

SERVPRO of Collinsville/Troy has been with the local community since 1993.   With over 25 years of experience, we have become a trusted leader in restoration and cleaning services. Our highly trained staff is dedicated to assisting our customers with water damage, fire, mold remediation and biohazard clean-up. Our focus is on excellent customer service, fairness and respect. By combining outstanding customer service with 24 hour residential and commercial services, we really are Here to Help.

We at SERVPRO of Collinsville/Troy also offer Continuing Education Courses throughout the year that are always free to attend and we regularly attend IICRC industry certifications in order to grow our knowledge base in order to better serve YOU!

We are proud to be located in Troy IL; supporting local businesses in the Troy and Collinsville area, and a member of the  Troy/Maryville/St. Jacob/Marine Chamber of Commerce.

SERVPRO of Collinsville / Troy, SERVPRO of Alton, Edwardsville & Granite City, and SERVPRO of Belleville-O'Fallon

Flooding or Water Damage? Call Us Today – (618) 667-8648

24 Hour Emergency Water Removal Service

We know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. We provide immediate emergency water services to you Troy home or business, day or night.

Faster To Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Troy residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of Collinsville / Troy, SERVPRO of Alton, Edwardsville & Granite City, and SERVPRO of Belleville-O'Fallon is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Troy community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of Collinsville / Troy, SERVPRO of Alton, Edwardsville & Granite City, and SERVPRO of Belleville-O'Fallon to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (618) 667-8648 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”