Recent Posts

Don't be afraid of Storm Clean-up

6/26/2019 (Permalink)

SERVPRO of Collinsville/Troy can help you in many ways during or after a storm hits. We do roof tarps, board ups and immediate water and fire restoration and clean up! We understand how stressful it is to deal with damage to your home or business. Our crews work hard to quickly restore your home or business back to how it was before!

Storms can be scary and we sure have had a few in the last week. There are many outcomes that can happen during a storm. Tree falling on your home or business, flooding, lighting strikes causing a fire, and many more. SERVPRO of Collinsville/Troy is always ready for your storm damage! Our crews are well trained and ready 24/7 to make your home or business look "Like it never even happened." 

If you experience any damage this storm season be sure to give us a call! 618-667-8648

Flooded Warehouse

6/11/2019 (Permalink)

Of all of the disasters that could happen to a home or a business, floods are the most unpredictable, because of the damage they can cause. Depending on how bad the flood is, a home or business owner may be able to salvage there structure by disposing of furniture, carpets and drywall. However some floods can do as much as tens or hundreds of thousands of dollars in repair cost. Unfortunately, some flood damage is not covered by your insurance company.

When you have a flood in your home or business, such as a flooded warehouse, it's important to have  the structure dried out and cleaned as soon as possible. The longer the structure stays wet, the more of a chance of mold growth.

When flooding happens in Collinsville, Troy, or the surrounding areas, it's best to have a SERVPRO Franchise Professional come and properly dispose of any damaged contents, and properly dry out the area and sanitize. And make it, "Like it never even happened."

Call SERVPRO of Collinsville/Troy at 618-667-8648 

Benefits of Smoke Alarms

5/31/2019 (Permalink)

Smoke alarms save lives. They can detect a fire early, and alert consumers, giving them valuable time to escape. Despite that well-known fact, about two-thirds of fire deaths take place in homes with no smoke alarms or no working smoke alarms, e.g., smoke alarms with no batteries or dead batteries. Every year, there are more than 300,000 residential fires. Many are preventable by following a few simple steps.  According to

Install smoke alarms in your home. CPSC recommends smoke alarms on every level of the home, outside sleeping areas, and inside bedrooms.

Replace batteries annually.

When shopping for smoke alarms, consumers should consider the different types of smoke alarms.

Both types are effective smoke sensors. Ionization type detectors respond quickly to flaming fires. Photoelectric type detectors respond sooner to smoldering fires. Because both ionization and photoelectric smoke alarms are better at detecting distinctly different yet potentially fatal fires, and because homeowners cannot predict what type of fire might start in a home, CPSC staff recommends consumers install both ionization and photoelectric type smoke alarms in their homes. There are smoke alarms that combine both detection technologies into one unit called dual sensor smoke alarms. In addition, consider interconnected smoke alarms. Interconnected smoke alarms allow all smoke alarms in the home to sound if one has detected smoke, and they may provide improved protection and offer more time to escape a fire.

We hope that working smoke alarms will keep fire or smoke damage from ever happening to you, your family or your business.  If you need us SERVPRO of Collinsville/Troy is here to help 24/7 at 618-667-8648.

Collinsville Area Smoke and Soot Clean-up

5/31/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Collinsville/Troy will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 618-667-8648

Important Tips for Recovering After Roof Damage

5/31/2019 (Permalink)

If high winds or hail damage your roof in Troy IL , you’re probably wondering what to do next. Storm cleanup and restoration companies may simplify the process because of their experience in handling all the details of this kind of disaster. Here are four steps the experts can help with to make your roof repair less stressful.

  1. Protect the Affected Areas

One of the most pressing worries after roof damage occurs is preventing further property destruction. While more permanent solutions can take time, covering the affected areas with a tarp is a quicker fix. It can help protect your house from the elements while the rest of the repairs take place.

  1. Remove Water and Dry Absorbent Materials

Next, the experts can use specialized equipment such as pumps and wet/dry vacuums to remove any standing water. Then comes the crucial step of drying any porous building materials such as drywall and wood. Industrial-strength dehumidifiers and high-speed air movers help with this step, which can prevent the contents from swelling, warping, or becoming moldy.

  1. Complete Restorations

Technicians can also complete or coordinate all necessary reparations. These include simpler things such as repainting the walls as well as more complex jobs such as drywall replacement, floor installation, and roof repair.

  1. Call Your Insurance Company

Whenever your home suffers from storm or wind damage, it can also be important to call your insurance company. An agent will likely ask questions about the extent of the problem to determine the company’s next steps. Cleanup and restoration companies encounter insurance companies' questions regularly and may be able to help you answer them more thoroughly.

When storms harm your rooftop, the cleanup and restoration can be complicated and time-consuming. Hiring professionals to help with everything from the water removal to the roof repair can lessen your workload and help guarantee your home is as close to its pre-damage state as possible.

For more information, please call SERVPRO of Collinsville/Troy at 618-667-8648.

Commercial Flooding

5/30/2019 (Permalink)

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage; like the growth of toxic mold, may be even more problematic than in a home due to the larger occupancy of a business or commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Nobody is ever ready for a flood especially at work! Water intrusion may be more severe in commercial buildings than in a residential setting, and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines, and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and secondary damage such as mold growth, contact SERVPRO of Collinsville/Troy at 618-667-8648.

Storm Safety Tips for You and Your Employees

5/29/2019 (Permalink)

During thunderstorm season in the Collinsville Troy area it is likely that your employees will be at work when a storm hits at some point. Having an emergency plan and proper maintenance of the property can keep everyone safe until the storm passes. Here are some safety tips to use if storms interrupt your workday.

Have an Emergency Kit

Every commercial property should have an emergency kit. You could lose power or be stranded during the storm, so it's important to be prepared. A good emergency kit should contain:

  • Bottled water
  • Non-perishable snacks
  • Flashlight and extra batteries
  • Battery-operated radio
  • First aid kit
  • Emergency contact numbers

You may never need to use your kit. It's better to have it and not need it than to need it and not have it.

Go to the Emergency Area

Designate an area in the building where employees know to gather if a storm hits. Ideally, it will be in an interior part of the building where you can rely on solid walls to provide protection. High winds can throw debris through windows or skylights, so try to steer clear of places with lots of glass during a storm. You can hire a SERVPRO of Collinsville/Troy to clean, repair or replace damaged parts of your building after the storm, but people are irreplaceable.

Maintain External Features

Well-manicured trees and shrubberies are less likely to break and cause problems during a storm. Keep trees trimmed so that they resist winds more readily. Lightning rods were probably installed on your building when it was constructed. They should be inspected on a regular basis and maintained so that, when they are needed, they do the job they were designed to do.

A storm may interrupt the day, but with the proper precautions, it doesn't have to disrupt lives. By following these tips, you can keep yourself and your employees safe if a storm is in your area.

Emergency Ready Plan

Have an emergency ready plan with all the information your employees need in one place.

CALL SERVPRO of Collinsville/Troy today at 618-667-8648.

We will help you prepare an emergency plan at no cost; all it requires is a little time, making it a great value that could help your business and employees be ready for an emergency.

Flood Water Tips

5/21/2019 (Permalink)

During this time of year, we see a lot of rain in the Madison County area. Across the United States though, flooding is one of the most commonly widespread weather-related disasters. Whether your home or business is in the country, in town or near a river  there is always potential for flood damage Though you may have never experienced a flood in the past, there’s no level of security to assure that you will not in the future. Did you know that 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities?  According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following safety tips:

Stay away from floodwaters

If you approach a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.

Driving on a flooded road

Turn around and go another way.  If you are caught on a flooded road and water are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.

Keep children out of the water

They are curious and often lack judgment about running water or contaminated water.

SERVPRO of Collinsville/Troy is prepared to handle any size disaster. Call SERVPRO of Collinsville/Troy at 618-667-8648 for flood cleanup. Always be prepared and ready. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Collinsville/Troy is prepared to handle any size disaster. The quicker work begins; the earlier your home or business can return to “Like it never even happened.” 

Steps to Take Immediately After Storm Damage

4/30/2019 (Permalink)

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of Collinsville/Troy to help do basic tasks to secure your property and make it safe to use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Photograph the Damage

If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjustor to determine the extent of the damage so that payment for repairs can be made.

Look Into Federal Disaster Assistance

The federal government may have declared the area affected by the storm as a disaster area that is eligible for low-cost loans to help restore your property to normal. You will be required to file documents to receive these loans.

When a storm-related disaster strikes, it may seem overwhelming, but these steps can help you to begin the process of restoring your home, and your life, to normal. At SERVPRO of Collinsville/Troy, we provide 24-hour emergency disaster service. We specialize in the stabilization and restoration of homes and businesses that have suffered small or large loss from water, flood, wind, storm, fire damage, and smoke disaster.

Call SERVPRO of Collinsville/Troy at 618-667-8648

Had a Disaster? How to Choose the Right Restoration Company

4/23/2019 (Permalink)

SERVPRO of Collinsville/Troy, we are here to make your disaster "Like it never even happened."

Disasters are devastating. Whether caused by water, fire, or storms, they can turn your world upside down in a matter of moments. Even the strongest of us can feel helpless, not knowing where to turn after a catastrophe. But fortunately for you, SERVPRO of Collinsville/Troy is nearby and stands ready to help you.

Three of the Best Reasons to Use SERVPRO of Collinsville/Troy

  1. TRAINING – We never stop learning and honing our skills. We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup and restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Additionally, our industry professionals regularly attend SERVPRO continuing education classes.
  2. Equipment – We use the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more. During the past few years, there’s been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Collinsville/Troy to restore your property quickly, reliably, and more effectively.
  3. EXPERIENCE – SERVPRO is not some fly-by-night type of company. They started over 50 years ago and currently have over 1,700 franchises nationwide. The owners SERVPRO of Collinsville/Troy is proud to have been in business in the St. Clair/Madison county area for over 25 years! The extensive knowledge we’ve gained during that time makes us the go-to disaster restoration company to call. Our experience will enhance your experience with us!

But why SERVPRO? After all, there are other companies who make the same claims. Why not just pick one out of a hat? Consider this: if you have to undergo surgery due to a dangerous and life-threatening condition, wouldn’t you insist on having a surgeon with extensive training, years of experience, and a sterling reputation to get you back to good health? Well, your property is probably the biggest investment you’ll make in your lifetime, so it’s also very important to have a company with the knowledge, experience and reputation you can trust to return your property to its preloss condition or better and so make your disaster "Like it never even happened."

We sincerely hope that you’ll never be in a situation where you need to call a disaster restoration company. But if you do, give us a shout at 618-667-8648 and we’ll make the event as painless as possible.