Recent Posts

Thanksgiving safety tips.

11/14/2018 (Permalink)

Thanksgiving is already next week. SERVPRO of Collinsville/Troy wants to wish everyone a wonderful and safe Thanksgiving Day! To help keep you, your family and your home safe this year take a look at these tips:

  • Stay in the kitchen when cooking.
  • If you leave the room, turn off the stove and move the pan from the burner.
  • Keep things that can burn — oven mitts, towels, and wooden spoons — three feet from the stove.
  • If a fire starts, slide a tight-fitting lid on the pan and turn off the heat.
  • Avoid loose-fitting clothing that can easily catch fire.

Cooking fires is one of the main causes for home fires a year. Being aware and paying attention while you are cooking will help prevent a fire from starting. Stay safe this Holiday Season and remember SERVPRO of Collinsville/Troy is always Here To Help!

SERVPRO has crews in Florida!

11/6/2018 (Permalink)

Storm Damage SERVPRO has crews in Florida! Loading equipment for Florida.

SERVPRO of Collinsville/Troy sent 5 of our crew members down to Florida at the end of October, to help with restoration and clean up from the hurricane. Our crews are working hard to help as many people as we can. 

SERVPRO as a company has a Storm Team. There are franchises all over the US that participate in the Storm Team. Our corporate office sends an email after a disaster strikes a state asking who would like to come help.

Last year our franchise went to Texas for a few months, cleaning up after their hurricane. Now this year we are in Florida. SERVPRO is always here and ready for any disaster that strikes. We have the man power and equipment to make it look "Like it never even happened."

If you experience a fire, water damage, mold growth or vandalism to your home or business give our office a call.


No matter how big or small, water damage is no match for us.

11/1/2018 (Permalink)

SERVPRO of Collinsville/Troy's professionally trained staff is ready for any size disaster that occurs. Whether it be a small leak to a full flooding. We have the man power and equipment for any disaster that happens in your home or business.

We are ready and available for all emergency services any hour and any day of the week! When our crew arrives you will be given details on how the mitigation process will go and also how long it should take us to finish. 

Our crews understand the urgency to get your home or business back to normal. They will work around the clock to get your disaster looking "Like it never even happened."

You can always count on us to save the day or night. 

Give our office a call at 618-667-8648

We are ready no matter what time!

10/24/2018 (Permalink)

Why SERVPRO We are ready no matter what time!  Late night water damage.

You can never predict when a pipe will burst or if a fire will occur. But, you can count on us to be there within just a few hours of a phone call. We will have crews working late into the night and right back early in the morning to get the job done! 

SERVPRO of Collinsville/Troy is ready for any disaster at any hour! We continue to take calls and emergency jobs any day of the week no matter if it is Tuesday at 9 am or Friday at 11 pm.  Our answering service will take a message and page out the on call crew. You will then be contacted by the on call crew member to schedule the job. 

Call us at 618-667-8648

We do commercial carpet cleaning

10/15/2018 (Permalink)

Commercial We do commercial carpet cleaning Stains left from a water damage.

SERVPRO of Collinsville/Troy does commercial carpet cleaning and generic cleaning as well! Whether you need them cleaned a few times a year, after a water damage, if someone made a mess or just need to freshen them up. We are more than happy to come in and clean your carpets or rugs. We can clean during or after business afters, whichever is easier for you!

In the photo you see stains left on the carpet due to a water damage. We sent Brandon in to professionally clean the carpets. Our crews are trained to know what spot spray to use and which technique will do the best job. We will always try our hardest to remove every spot and stain. 

Give our office a call for prices and to schedule your next carpet cleaning! 618-667-8648 

Common causes for house fires.

10/4/2018 (Permalink)

House fires are more common during the colder season. Between 2011 and 2015, the U.S fire departments responded to an average of 358,000 house fires per year. Cooking is one main cause of house fires and injuries. Frying and unattended cooking are the main reasons for cooking fires. Thanksgiving, Christmas and Easter are three big Holidays when most house fires occur. 

When planning and prepping for a party people tend to get overwhelmed and distracted. They will forget something is in the oven, leave a burner on, or a put a towel to close to the stoves flame. Try to be more focused while cooking. Designate someone to keep an eye on the food at all times. Have a fire extinguisher close by and check all smoke alarms as well. 

Be prepared and safe next time you are cooking a big meal! SERVPRO of Collinsville/Troy is here to help if you experience a cooking fire!

Your local water damage cleanup company.

9/27/2018 (Permalink)

SERVPRO of Collinsville/Troy is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Collinsville/Troy has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Collinsville/Troy

SERVPRO of Collinsville/Troy specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are hiring!

9/19/2018 (Permalink)

The SERVPRO of Belleville-O'Fallon is currently hiring several Production Technicians.

Available benefits: health insurance, 401k, paid vacation and opportunities to advance.

The requirements for this position are as follows:

  • Must have a professional appearance 
  • A valid driver license with a reasonable driving record.
  • Must submit to a background check if a job position is accepted.
  • Must be able to pass a drug test.
  • Because we provide 24-hour emergency services, must be willing to be on call, as needed.
  • Some night and weekend work is required.
  • No prior experience is necessary.  On the job training will be provided.  Must be willing to learn.
    Apply in person at SERVPRO, 2220 Liebler Rd., Troy, IL 62294.  Monday thru Friday between 7:30 am and 4:30 pm. 

Collinsville Smoke and Soot Cleanup

9/7/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Collinsville/Troy will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 

SERVPRO cleans up almost any mess!

8/30/2018 (Permalink)

Bio hazard, vandalism and crime scene clean up is something not a lot of people are willing or even wanting to do. SERVPRO of Collinsville/Troy does do remediation and clean up for those messes. Has a tenant destroyed your property, a family member unexpectedly past, your pet forget the bathroom is outside, or a break in and vandalism occur to your home or business? SERVPRO is here to help. We are available 24/7 for calls and services. Our crews are trained and ready to go for any cleaning situation.

We can help with:

  • Blood-borne Pathogens
  • Methamphetamine labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Hoarders
  • And more

We understand the need to be quick during these situations. Our crew will work around the clock to make your disaster look "Like it never even happened."

Call us at 618-667-8648