Recent Posts

We Are Always Ready To Roll

1/18/2022 (Permalink)

SERVPRO Semi truck and trailer heading out on the road Large Loss Division Semi Trailer

Our Commercial Large Loss Division is always prepared to roll in the event of a large loss fire, water or storm damage to commercial or retail spaces and is composed of our best of the best in restoration industry. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss job is supervised by one of our commercial operations manager to help ensure seamless communication and timely mitigation through the time we engage, start building stabilization all the way through to the completion of the project.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals who have decades of large loss commercial restoration, call SERVPRO of Collinsville/Troy at (618) 667-8648. 

2022 Winter Weather Can Bring Frozen Pipes!

1/5/2022 (Permalink)

A frozen pipe that burst in freezing tempuratures with the SERVPRO Logo and the words "Frozen Pipes Frozen Pipes

Now that January is in full swing in the metro-east Illinois region for 2022 we can see by the thermometer that the tempuratures are falling dramatically. Water damage calls from frozen pipes really pick up in the Madison and St. Clair County regions when the mercury drops! When pipes freeze over, they expand and burst to a major water damage in your place of business.

Here are some great tips to help prevent frozen pipes:

Let your faucets to drip when the weather has extremely cold tempuratures. Letting a very small amount of water flow through pipes at all times during extreme cold weather spells can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.

Many pipes do not have proper insulation or may be adjacent to an exterior wall that can cause them to freeze in cold weather. Pipe sleeves and heating tape can be applied to insulate these pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.

Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.

Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate around uninsulated pipes in cold rooms.

Dealing with frozen pipes

Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.

Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe but use caution when utilzing a space heater. Don't leave it unattended.

Make sure you and your employees know where the shut-off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building call TEAM WOLFE at (618) 667-8648 as soon as possible to minimize secondary damage.

Winter Storm Preparedness is Essential

1/5/2022 (Permalink)

A man bundled up during a heavy snowfall along with the SERVPRO logo Winter Storm Preparedness

The metro-east Illinois region is experiencing some extremely cold tempuratures with bad weather heading this way. Hopefully, businesses and homeowners have put a plan in place in the event of a major winter storm which is bound to happen. However, the middle of a blizzard or major snowstorm is not the time to wonder when your heating system was last serviced. By taking action now, you can head into the winter season comfortable in the knowledge that your home or business will be safe in the event of severe winter weather.

Before those nightly temperatures plummet, you’ll want to take preventative measures to keep your pipes from freezing, and help your home and business to retain heat by weather-stripping doors and windowsills and replacing your heating system’s filters and have your HVAC system checked before it fails you during a long strectch of winter weather. You might consider buying emergency heating equipment (and fuel) or a portable backup generator in the event of a magor snow/ice storm that could potentially knock out power. Also make sure your smoke alarm and carbon monoxide detectors are in good working order! And in case you’re unable to leave your home for a prolonged amount of time due to weather conditions, having a stock of non-perishable food items on hand is always a great idea.

Try to avaoid venturing out into hazardous road conditions during a major winter storm, and in the event that you’re caught traveling or need to evacuate an area when a storm strikes, you also want to be sure your vehicle is winter-ready. The American Red Cross recommends having a maintenance check and tire evaluation in autumn so that any necessary maintenance can be completed before winter arrives, and having an emergency road kit with the following provisions: a windshield scraper, a small sack of sand (for generating traction), shovel, matches in a waterproof container, tire chains or traction mats, a bright red cloth to tie to your antenna, warm clothing, blankets, bottled water and snack foods, and a battery-powered radio.

Do you have storm damage due to a winter storm? Call the Winter Storm Damage Cleanup Specialists at (618) 667-8648. 

Do You Think You Have Water Damage?

12/30/2021 (Permalink)

A GE Protimeter/Moister Detecting Device verifying a wet wall A Protimeter/Moister Detection instrument verifying a wet wall.

Do You Suspect Water Damage?

A broken water line or other types of water damage can wreak enormous damage if undetected in your home or business. Whether it be from a burst line within a wall or a damaged or worn roof leak that has been alowing water to enter in your home running across rafters and pooling into insulation causing extensive water damage and mold. By the time you discover the problem the damage has been done! 

Water Damage left unresolved can cause secondary damage to building materials and create the need for mold remediation in your attic, basement, interior walls and crawl spaces.

At SERVPRO, we seek out moisture utizing special devices in our arsenal to combat moister:

  • Moisture Sensors - alert us that water is present.
  • Moisture meters - generate data on the level of how wet the materials are through data.
  • Thermo-hygrometers - measures temperature and relative humidity to monitor drying efforts once remediation has been started.
  • Thermal imaging/Thermal Cameras - detect cached water for removal behind structures and substraits that the visual eye cannot detect.

CALL SERVPRO:

If you detect that you may have a water damage issue call the cleanup team here at SERVPRO of Collinsville/Troy at (618) 667-8648. Our trained Water Damage technicians will seek out the cause and implement a plan of action to rectify the problem.

Does Your Place of Business Need Its Carpets Cleaned?

12/30/2021 (Permalink)

a carpet extractor being used on carpet along with the SERVPRO LOGO Freshly Cleaned Carpet!

How Does Your St. Clair County Commercial Carpets look?

Are you sending a bad message to your customers in the Metro-East Illinois region by having unsightly commercial carpets at you place of business?

The average lifespan of commercial carpeting ranges anywhere from three years to ten years based on the quality of material. Replacing carpeting can be a costly indeavor and is a significant investment, so if you’re a business owner with carpeting you want your customers to be impressed when they walk into your business which is hard to do when your carpet has been neglected. As a business owner you're probably interested in seeing that carpet last closer to ten years too so rather than having to replace it it may be advantagous to have SERVPRO routinely clean your carpets to make them last.

Because carpet is a soft surface that can trap dirt, debri, dander and bacteria, carpet maintenance is about more than just appearances, it’s also about the health of your employees and customers.

According to the International Sanitary Supply Association, one square yard of commercial carpet can accumulate up to a pound of dirt in just one week’s time, and up to twice that much during inclement weather. Dirt isn’t the only thing lurking between those carpet fibers. Dead skin cells, dust mites, bacteria, and pollen grains are also frequent offenders, and if your business is pet-friendly, pet hair and urine will also be a common culprit. Any and all of these particles can become airborne when disturbed, and agitate individuals with asthma or allergies. 

Why does you business really need professional cleaning? Isn’t vacuuming sufficient?” While studies do show that frequent vacuuming can significantly lower allergens in carpet generally speaking, a standard vacuum just isn’t able to get deeply embedded dirt and particles. In fact, most carpet warranties require you to have a professional carpet cleaning every twelve to eighteen months. That’s where SERVPRO of Collinsville/Troy come in. 

TEAM WOLFE offers a wide range of carpet cleaning methods with the use of specialized cleaners and processes to help your commercial carpet last longer and protect the health of your customers and employees. For more info on our carpet cleaning services, give our office a call at (618) 667-8648.

Smoke & Soot Damage - What You Need To Know

12/30/2021 (Permalink)

Soot damaged tile being cleaned Smoke/Soot Damage

Smoke & Soot After a Fire

After fire damages your home or business, smoke & soot will be present throughout the structure and affects everything from ceiling tiles to HVAC/Ventilation systems, etc., posing a threat to your health and to the contents within the structure. Learn more about the Fire Damage Restoration process.

Smoke & Soot from Fire, What Should You Know About It

Smoke/Soot damage is tiny carbon particles created by incomplete combustion of fossil fuels (wood, oil, coal, etc.). Smoke/Soot contains lots of acids, as well as chemicals, metals, soils, and dust. These particles leave a charred residue and a pungent foul smell on everything it comes in contact with.

During a fire, smoke and/or soot spreads to throughout the entire structure, attacking surfaces and you contents within the structure. This acidic film will cause secondary damage your home your contents and indoor air quality if it is not remediated by a professional immediately.

Soot can inhabit your home even if there wasn’t a fire such as the case with excessive candle burning. Excessive candle usage can lead to soot buildup especially on your ceilings, so make sure to use them carefully as they are a leading cvause of fires. Fireplaces can release soot as well if they’re not properly ventilated. Furnaces are also a source of soot contamination when a defective operating system is in operation.

The dangers of soot exposure:

Data shows that soot exposure leads to around 20,000 deaths in the U.S. each year. Soot-related diseases are the culprit of many of them. Moreover, soot exposure causes 300,000 asthma attacks and two million lost workdays annually due to respiratory problems.

Soot can enter your body through inhalation, ingestion or via the skin and eyes. These toxic particles can cause many breathing problems, including asthma, bronchitis, coronary heart disease, and even cancer. Infants, the elderly, and those who already have breathing problems are the most affected by these contaminates.

To avoid the health risks of soot exposure after a home fire, make sure that all soot-affected areas are properly cleaned and sanitized by a SERVPRO professional.

How to clean up soot

Your home or business likely holds many chemicals, such as plastics, foams, carpets, wood products, and synthetic fabrics. Soot derived from these materials leads to health hazards that make fire restoration a dangerous and difficult process to remedy. That's why it's always best to call professioinals like SERVPRO of Collinsville/Troy! We have the specialized training, PPE and resources to properly remediate Smoke and Soot from your property. Personal protective equipment (PPE) refers to protective clothing, helmets, gloves, face shields, goggles, facemasks and/or respirators or other equipment designed to protect the wearer from injury and/or hazardous materials.

A dust mask and a household cleaner are not enough to clean up soot! Removing soot thoroughly requires professional tools, knowledge, and expertise. SERVPRO can properly clean soot and odors from your entire home or business to ensure its safe.

For professional smoke/soot remediation or fire damage repair, contact SERVPRO at (618) 667-8648.

SERVPRO Giving Back to the People We Serve

12/15/2021 (Permalink)

Representatives of SERVPRO donating their time at a charitable Holiday Event One Stop Community Christmas

Our SERVPRO team was privileged and blessed to participate at an event called "One Stop Community Christmas" on December 11th at one of our franchise locations we service. This charitable event serves families in 7 Illinois counties which affects 1000's of our customers! Our Marketing representative Howard Manuel and his wife volunteered their Saturday on behalf of SERVPRO. TEAM WOLFE's donation to One Stop Community Christmas helped reach over 2,500 children and gifted them with new undergarments and socks along with many other businesses who passed out toys, clothes, food baskets to many families in need of support over the Christmas holiday season. What a blessing to participate and to give back to the communities that we serve! One of the main goals of One Stop Community Christmas is to have many local businesses, organizations, and civic groups combine their resources in a collaborative way to help the needs of families in the region so they have a positive experience for them and their children during the Holiday season. Our team is commited to helping support charitable events like the One Stop Community Christmas and others just like it. Giving back feels so good and we feel blessed and privileged to have the resources to give back. We couldn't do it without you (our customers) supporting our business. Thank you and Merry Christmas!

25 Years of premier restoration service!

11/19/2021 (Permalink)

a black Presentation wall plaque and a 25 years of service signed baseball bat 25 Years Strong!

25 Years Strong

Established in 1996, we just celebrated our 25th year in business as a SERVPRO franchise! We are truly thankful and blessed to have had the priviledge of serving the metro-east Illinois region and its surrounding communities for those years. It could not have happened without the trust you have put in us to service you in the time of need.

Our team needs more than just work, they need something to work toward, and here at SERVPRO we provide that culture. The satisfaction of helping people is paramount in our culture. Our team understands our mission of SERVPRO of Collinville/Troy and its reason for being one of the premier restoration services in the nation. Our leadership team implements a culture that takes great pride in delivering a service that truly encapsulates a "Like it never even happened," experience. all of our divisions from mitigation to large loss to our reconstruction division work in the same direction to achieve the goals of being the best in the industry. 

We Are Not Going Anywhere

At SERVPRO of Collinsville/Troy, SERVPRO of Belleville-O'Fallon and SERVPRO of Alton, Edwardsville & Granit City you can count on us being here serving our great community for years to come. We have been herre for 25 years and we are just getting started. Our owners, David and Angie Wolfe have dedicated their lives to serving and have surrounded themselves with like-minded people. 

So, when you have the need for a one stop restoration/reconstruction provider look no further. SERVPRO of Collinsville/Troy has been here for 25 years and we looking forward to serving you for 25 more! Call us at (618) 667-8648.

Commercial Restoration is our expertise!

11/15/2021 (Permalink)

burned out warehouse with the SERVPRO brand logo in the picture Commercial Fire Damage

When it comes to commercial fires in the metroeast region, there can always be a risk of a fire from office buildings to restaurants to factory warehouses. Especially, with the cold weather season gearing up. These types of facilities and structures have not had their heating systems turned on all year long and we all know that the winter months tent to yeld more fire related catastrophes. A fire occurs in a structure at the rate of one every 64 seconds, and a home fire occurs every 89 seconds. This is according to the National Fire Prevention Association (NFPA).

(NFPA) research has found that structure fires accounted for 20% of the fires, but 49% of related deaths, 80% injuries, and 67% of property damage.

A serious fire in a business is catastrophic and costly to the building, the business itself and the customers it serves. Even when the fire is rapidly controlled, there is still likely going to be significant and secondary fire damage. SERVPRO of Collinsville/Troy has trained IICRC Certified technicians and resources to respond to your disaster.

There's never a convenient time for fire or water damage to strike. Every hour spent cleaning up is an hour of lost revenue, productivity and potential customer loss. So when the need arises for professional cleaning or emergency restoration services in addition to reconstruction capabilities, we have the expertise and the knowledge to get your property back in business.

SERVPRO of Collinsville/Troy specializes in the cleanup, restoration and reconstruction of residential and commercial property after a fire, smoke or water damage event.

We have the equipment, expertise, and experience to restore your fire and smoke damage to its preloss condition. Call us at (618) 667-8648

Trained Up for the Storm Season

5/19/2021 (Permalink)

picture of a SERVPRO Trainer teaching on the various apps that SERVPRO uses SERVPRO Training

SERVPRO of Collinsville/Troy are highly trained individuals in storm related property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, to our own in-house training refresher courses so rest assured our staff is equipped with the knowledge to restore your property when a storm hits the region and damages homes and businesses. Our training program assures all of our team has the knowledge to restore your property right the first time and to prel-oss condition! We want our employees to get the "best in industry" training to make sure you choose SERVPRO of Collinsville/Troy each and every time when a storm disaster strikes the metro-east Illinois region. Here at TEAM WOLFE, we know what we are are doing and we do it right each and every time we are called upon! Call us at (618) 667-8648 for all your restoration needs!